Return Policy

TAKMORK Return Policy

Thank you for choosing TAKMORK!

To ensure your complete satisfaction, we offer the following return policy:

Damaged or Incorrect Items

• Notify Us: If you receive a damaged or incorrect item, please contact our customer service within 30 days of receiving your order. Please provide clear photos of the damaged product as proof.
• Resolution: We will arrange either a replacement or a refund, and we will cover the return shipping costs.

Other Returns

For returns due to reasons other than product defects, we will evaluate your request on a case-by-case basis.

• Unused Condition: The item must be in new, unused condition with all original packaging.
• Return Window: You have 30 days from the date of purchase to initiate a return.
• Shipping Costs: Return shipping costs are the customer's responsibility unless the return is due to a product defect or error on our part.
• Exceptions: Custom items, opened or used items, and items purchased on sale are generally not returnable.

How to Return an Item

1. Contact Us: Please contact our customer service team at [info@takmork.com] with your order number and reason for return.
2. Return Shipping: We will provide you with a return shipping label and instructions.
3. Refund or Replacement: Once we receive the returned item and verify that it meets our return policy, we will process your refund or replacement.

Important Notes:

• Keep Your Receipt: Please retain your order information and return shipping receipt for your records.
• Special Items: For questions about returning specific items, please contact our customer service team before making your purchase.

Our goal is to provide you with a positive shopping experience. If you have any questions, please don't hesitate to contact us.